Returns & Exchanges
At US Novelty, we want you to love your home decor, which is why we offer a 30-day return window for items in their original condition and packaging. If your purchase isn't the perfect fit for your space, our streamlined process ensures a quick and easy resolution.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Carefully place the unused home goods back in their original manufacturer packaging to ensure they are protected during transit.
Affix Shipping Label
Download and print the prepaid shipping label provided via email, then securely attach it to the outside of your return parcel.
Drop Off and Refund
Hand off your package at any authorized carrier location; once our warehouse inspects the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing